Consolidated E-Mail Addresses

Introduction

This document describes the processes for using one account to manage multiple e-mail addresses, as prepared for Bob Smith of ABC Company by Rhonda Scheurer of Andwa Consulting.

The recommended solution for consolidated e-mail addresses is Google (GMail) and this document assumes Google is used for e-mail consolidation.

Set-up instructions can be found on Page 2. Set-up should only have to be performed once (although you should keep them in case you ever want to associate yet another e-mail address).

Use the Consolidated E-Mail

Sign-In

1. Navigate to gmail.google.com

2. Log in with the google/gmail account credentials

Receive E-Mails

For every account that you have set up to forward to the gmail account, those e-mails will come to this account automatically.

Send E-Mails

For every account that you have associated with the gmail account, you can send an e-mail from that account from within gmail, as follows:

1. Click "Compose"

2. The "From" address (at the top) will come up with the gmail account by default.

3. Change the "From" address to the address you want to send from - all the accounts you have associated with the gmail account will appear in the drop-down list.

Set-Up

Set-up will likely only need to be done once (unless new e-mail addresses are to be added).

Create Google Account

To create a Google account:

1. Navigate to www.google.ca

2. Click the "Sign in" button on the top-right corner of the screen

3. Click the "Sign Up" button on the top-right corner of the screen

4. Follow the process for setting up a Google account. Recommended name: bobsmith

Forward E-Mail Addresses to Google (Gmail)

Each of the various e-mail addresses should be set up to forward mail to the gmail account. This will be done on a case-by-case basis (with help from Rhonda).

Associate Additional E-Mail Addresses

Set up the gmail account so that you can send messages from within the gmail account but which appear to be FROM one of your other e-mail addresses:

1. Click the account name drop-down in the top-right of the screen

2. Click "Account"

3. In the "Email" section, click "Edit"

4. In the "Add a new alternate address" box, enter the e-mail address to associate and click "Save"

5. Log in the normal way to your other (associated) e-mail account

6. Find/open the confirmation e-mail sent to the address and click the verification link

7. Enter the password for your gmail account

8. The account is now associated with the gmail account

Reply From the Receiving Address

When someone e-mails one of your accounts (the hotmail account, for example), you want to reply FROM that account, not from the gmail account. To set up the gmail account to do this automatically:

1. Click the settings button (the "gear" on the top-right)

2. Select "Settings"

3. Click the "Accounts and Import" tab

4. Under "When replying to a message", select "Reply from the same address the message was sent to"